Longstaff Longstaff

  • Shop
  • About
  • Sustainability
  • Audio library
  • Press
  • Blog
  • Contact
0
You are here: Home / FAQ / Returns & Delivery

Returns & Delivery

RETURNS

We hope you love Longstaff Longstaff products, however, if something is not quite right and you would like to return your items, please let us know within 30 days and we will arrange for free return/exchange postage.

Out of consideration to others, please try on shorts and trousers while wearing underwear. We understand that garments must be tried on and shown to partners or friends, but please make sure your item is returned in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition or that is damaged for reasons not due to our error or that is returned more than 30 days after delivery cannot be refunded.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. You will then be refunded using the means of payment originally used.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Returns/exchanges should be sent to The Studio, 65 Balmoral Road, London NW2 5BH, UK

DELIVERY

Shipping within the UK is free even for one item

We know that once you have ordered something on line you want it as quickly as possible. We will process your order as soon as we can and send it by Next Day Delivery. Please allow up to four working days.

It won’t be delivered by two Longstaff Longstaff girls on horses though.

Tweet
Pin
Share
0 Shares
  • Shop
  • Audio library
  • Press
  • Blog
  • Contact
  • About

IN THE PRESS

Fabric Magazine loves Longstaff Longstaff silk

… indulge your inner Hollywood screen siren and slip into something more comfortable - like the totally glamorous and utterly decadent silk loungewear from Longstaff Longstaff..
Longstaff Longstaff
5
2017-07-14T10:49:08+00:00
… indulge your inner Hollywood screen siren and slip into something more comfortable - like the totally glamorous and utterly decadent silk loungewear from Longstaff Longstaff..
https://longstafflongstaff.com/testimonials/longstaff-longstaff-fabric-magazine/

Hot silk Kimonos, Glamour Magazine

Longstaff Longstaff’s Buttercup kimono - sassy as hell!

Longstaff Longstaff
5
2017-07-14T10:51:47+00:00
Longstaff Longstaff’s Buttercup kimono - sassy as hell!
https://longstafflongstaff.com/testimonials/hot-silk-kimonos/

The Robb Report, Malaysia

…The ultimate in comfort, it has to be confessed, is loungewear. British brand Longstaff Longstaff gets that, introducing a collection of luxury loungewear…

Longstaff Longstaff
5
2017-07-14T10:52:43+00:00
…The ultimate in comfort, it has to be confessed, is loungewear. British brand Longstaff Longstaff gets that, introducing a collection of luxury loungewear…
https://longstafflongstaff.com/testimonials/robb-report-malaysia/
3
Longstaff Longstaff

BLOGS

design by Leon Bakst for the Firebird Ballet Russes

Design Heroes, part one- Leon Bakst

April 29, 2019

Platform: Welcome to the Spring Pop Up Shop!

April 13, 2019

Celebrity Style – see how they work a print!

April 5, 2019

longstafflongstaff

A real life party ❤️ Thank you @erthsw9 and @j A real life party ❤️ Thank you @erthsw9 and @jeremymetson ⭐⭐ I can't really cope with selfies but give me a party and I can sing and dance to camera 💃💃💃💃💃💃
.
.
.
.
.
.
.
#longstafflongstaff #irl #50thbirthday #partydress
Doodling again, though for an activity I find rela Doodling again, though for an activity I find relaxing, this looks a bit manic!
.
.
.
.
.
#longstafflongstaff 
#fashionvalues
#silkprint
#passionateaboutpattern
#printdesign 
#standoutfromthecrowd
#fashioninspo
#readyforsummer
#springwardrobe
#doodling 
#patterndesignersclub 
#fabulousat50
One of thing things I really love about having a b One of thing things I really love about having a business is the unexpected pleasures of a project, and it's always⭐ always⭐ about people ❤️
We had our print workshop yesterday and not only was it lovely to chat and create and mull over which side of a leaf is better for printing 🥰 but people brought friends and family 🙏 What a pleasure it was to see grandparents (aged 94) parents, grown up daughters and friends messing around with ribbon, potatoes, banana skins and candle sticks to make fabulous patterns together ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
@totishu @frankly_felicia @cleapdrl @sheazeenhoque10 
Loved your stripes, mandalas and blurry jars ❤️
.
.
.
.
.
#longstafflongstaff 
#creativeentrepreneur
#powerofprint
#passionateaboutpattern
#patterndesignersclub
#textiledesign
#printdesign 
#family
#wellbeing
#together
#artclass
#printingwithfoundobjects
#printingwithfoundtreasure 
#printworkshop
⭐ It's our print workshop today 😃 ⭐ Really ⭐ It's our print workshop today 😃 ⭐ Really looking forward to it - I'm going to make a cup of tea, clear a space on the table and clear some headspace 🥰 Hope you'll join me. It's such a lovely way to relax and I always find I have a bit of headspace after being creative. Sign up in the Eventbrite link in bio and see you at 5pm. 
.
.
.
.
.
#longstafflongstaff 
#headspace
#wellbeing
#smallbusiness
#colourinspo
#joyfulexpression
#powerofprint
#passionateaboutpattern
#printworkshop 
#artclass 
#sundayafternoon 
#activity 
#printingwithfoundtreasure
Rent 🌿Resale🌿Repair 🌿 Remodel🌿 Repurpo Rent 🌿Resale🌿Repair 🌿 Remodel🌿 Repurpose🌿 We're so excited to bring our beautifully made clothes inline with the circular fashion movement. And to acknowledge #fashionrevolutionweek here's the audio about the Worn Again page. Launching soon, we'll have a few pieces to hire and if we can find anyone willing to let go of their loved Longstaff Longstaff, we can resell it for them too. Our repair, remodel and repurpose service is always ready to help you, just drop us a line and keep a look out for Worn Again 💚 👀 💚👀💚
.
Full 2 mins on Audio Library. Link in bio ⬆️
.
.
.
#longstafflongstaff
#ethicalfashion
#sustainablewardrobe
#ethicalshopping
#slowfashionmovement 
#slowfashionstyle 
#slowstyle
#sustainableliving 
#ecofashionista
#buywell
#reviveandrestyle 
#rewearing 
#30wears
I've been meaning to do a print workshop for custo I've been meaning to do a print workshop for customers, followers subscribers, in fact anyone who loves getting a bit messy and playing with shapes and textures. Did a test drive with friends from #lcf and had a blast! I find it so relaxing making patterns and experimenting with found objects. Unexpected favourites? Have you ever printed with popcorn? 🍿 Nope, me neither but that's what @georginajoan_ brought to the party and @frankly_felicia
was frankly super sophisticated with beautiful rosemary. 💚 Other winners were recycled bubblewrap, the humble potato, mushrooms, corks and forks! 
Definitely doing this again, look out 🧡👀🧡
.
.
.
.
.
.
#sustainableliving 
#longstafflongstaff 
#independentdesigner
#smallbusiness
#entrepreneur 
#creativeentrepreneur 
#foundobjects
#madeinbritain
#powerofprint
#passionateaboutpattern
#patterndesignersclub
#behindthescenes 
#textiledesign
#printdesign
#fiftyandfabulous 
#readyforsummer
#springwardrobe
#preorder
#personalise 
#madetoorder
It's true! We do 🧡 Have a listen on IGTV. It's It's true! We do 🧡 Have a listen on IGTV. It's another snippet from the audio work I did with Rosie at Tickertape Productions, this time all about finding inspiration @stpancrasren 
@dotmakertours
.
.
.
.
.

#longstafflongstaff
#fashioninspo
#readyforsummer
#springwardrobe
#preorder
#silkblouse
#personalise 
#madetoorder
#50andfabulous 
#overforty 
#40andfabulous 
#40isthenew30 
#fortyandfabulous 
#fiftyandfabulous 
#olderandwiser 
#fortysomething 
#betterwithage 
#40isthenew20
It's true! Have a 2:08 min break and find out why It's true! Have a 2:08 min break and find out why 
#longstafflongstaff
#behindthescenes 
#textiledesign
#printdesign 
#creativeentrepreneur 
#founder 
#madeinbritain
#colourinspo
#joyfulexpression
#powerofprint
#passionateaboutpattern #fashioninspo
#50andfabulous #overforty
#40andfabulous
#40isthenew30
#fortyandfabulous
#fiftyandfabulous
#olderandwiser
Load More… Follow on Instagram

SUBSCRIBE TO OUR NEWSLETTER

Keep up to date with our latest drops, promotions and events
by pressing submit you agree that you've read our terms & conditions

  • Facebook
  • Instagram
  • Twitter

IMPORTANT LINKS

MY ACCOUNT
SHOP
WISHLIST
FAQ

MORE LINKS

PRESS
ABOUT
CONTACT
BLOG

PRIVACY POLICYRETURNS INFOShipping & DeliveryTerms & Conditions
Copyright © 2023 LONGSTAFF LONGSTAFF

Copyright © 2023 Longstaff Longstaff · Site Design by DigitalJen ·