PRIVACY POLICY
Longstaff Longstaff respects the privacy rights of its online customers and subscribers and recognises the importance of protecting the information collected about them. This Privacy Policy states how we collect, store and use the information that you provide us with.
This Privacy Policy may change, and you should review it regularly. We will of course notify you of any changes where we are required to do so.
We may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.
Where Longstaff Longstaff promotes special events, limited edition products or online competitions and email address data is collected, these will automatically be included in our regular newsletter subscription service. Subscribers may however unsubscribe at any time by using the unsubscribe link at the bottom of all email communication.
We may from time to time ask you for feedback to help us improve our website and services to you.
By visiting longstafflongstaff.com you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
How we use your information
The information Longstaff Longstaff requests from you is used to help process your order and may be used for in-house profiling and marketing purposes. For us to settle your payment, the billing information and address you provide us must match the payment card’s registered information and address. Any incorrect information given may delay the despatch of your order, so please take care to ensure that you provide accurate and correct information
As a Longstaff Longstaff subscriber, we will send to you via email items we feel will be of interest to you such as newsletters, VIP events and marketing emails.
We will not pass your information to any third parties outside of Longstaff Longstaff, except where required to do so as a part of the sale, disposal or transfer of our business.
It may be necessary to pass some of your information on to our third-party service providers, e.g. delivery services.
We may from time to time ask you for feedback to help us improve our website and services to you.
By visiting longstafflongstaff.com you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
Registration
To use some of the services or features made available to you on this site you will need to register. When you register you should provide information that is accurate, current and true. Should any of your information change please update your account or notify us at sophie@longstafflongstaff.com
If you wish to shop with Longstaff Longstaff we will ask for your billing information including name and telephone number, email address and delivery information. We reserve the right to deliver only to your billing address on your first order.
If you are under 16, we require that you inform a parent or guardian about our Privacy Policy and Terms and Conditions and seek their consent to these before registering with Longstaff Longstaff or placing an order with our online store.
Offers, Discounts and Promotions
Longstaff Longstaff may from time to time offer exclusive discounts or offers to you. Our usual Terms and Conditions apply, in addition to specific Terms and Conditions relevant to the offer as stated here.
Cookies
A cookie is a piece of information that is stored on your computer’s hard drive by your web browser, which tracks your movements within websites.
Longstaff Longstaff uses cookies to keep track of how often you visit our site, the contents of your shopping bag, previous purchases and to deliver content specific to your interests, cookies are predominantly used for marketing purposes. Cookies also help us to continually improve our website and services to you.
If you choose not to receive cookies, you may still utilise most of the sections on our website, including the ability to purchase items. Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance.
For more information on cookies please visit www.aboutcookies.org.
