We’ve tried to answer as many of the frequently asked questions as we possibly can on this page. If there’s something else you’d like to know, please contact us and we’ll do our best to help.
I need to check your size guide before I order…
|XS Size 8||S Size 10||M Size 12||L Size 14|
For full details about sizing, click here
How do I properly care for my items?
It is best to follow the care label in the garment, however, we know that some people don’t!
We have said ‘dry clean only’ because our silk suppliers cannot guarantee that there will be no shrinkage or colour run if washed.
For the full care guide, click here
How long will it take and how much will it cost?
How can I return a product?
Out of consideration to others, please try on shorts and trousers while wearing underwear. We understand that garments must be tried on and shown to partners or friends, but please make sure your item is returned in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition or that is damaged for reasons not due to our error or that is returned more than 30 days after delivery cannot be refunded.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. You will then be refunded using the means of payment originally used.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Returns/exchanges should be sent to
Longstaff Longstaff, The Studio, 65 Balmoral Road, London NW2 5BH, UK